CONTACT & ASSIGNMENTS · MAJOR LOSS
Route every request to the right expertise.
Present your requirements to Roux Afrique’s central team. Your request will be directed to the appropriate subsidiary and experts according to its nature, industry and urgency.
ENGAGE US FOR AN ASSIGNMENT
Describe the challenge and the expected outcome.
Send your request directly to the Roux Afrique central team. A reference and acknowledgement will be emailed to you automatically.
Receipt of a request does not constitute acceptance of an assignment or any contractual commitment.
ROUX AFRIQUE CLAIMS
Report a major or complex loss.
Send the alert directly to Roux Afrique Claims. A reference and acknowledgement will be emailed to you automatically. In an operational emergency, also call +212 522 225252 or +212 522 225959.
This channel does not replace emergency services, loss-mitigation measures or contractual notification to the insurer or broker.
CENTRAL CONTACT
Roux Afrique International — Casablanca.
The central team in Casablanca coordinates the institutional routing of requests addressed to the Group.
Casablanca 20140, Morocco
LOCATIONS
An international presence coordinated from Casablanca.
Ten locations support the deployment of experts across Africa and the Middle East.
10 locations · 9 cities
Africa & the Middle East- 01Casablanca Finance City
- 02Casablanca Operations HQ
- 03Riyadh
- 04Dubai
- 05Dakar
- 06Abidjan
- 07Douala
- 08Libreville
- 09Kinshasa
- 10Cairo
Legal Information
Legal notice
The site is published under the institutional brand ROUX AFRIQUE. The publishing entity is ROUX AFRIQUE INTERNATIONAL, whose registered office is at 193 Avenue Hassan II, Casablanca 20140, Morocco.
Editorial manager and webmaster: ROUX AFRIQUE — contact@rouxafrique.com.
Publishing infrastructure: technical delivery and security services provided by Cloudflare.
Privacy and personal data
The forms transmit the information entered to ROUX AFRIQUE INTERNATIONAL so the request can be recorded, routed and followed up. A reference and acknowledgement are sent automatically to the email address provided.
As publisher and data controller, ROUX AFRIQUE INTERNATIONAL processes the information supplied to assess, answer and follow up the request and to meet its legal obligations. Depending on the circumstances, processing is based on pre-contractual measures, legitimate interests in managing enquiries and applicable obligations.
The data is accessible to authorised teams in Morocco and, where necessary, to technical service providers bound by confidentiality obligations. Requests are retained for two years after the last contact, subject to applicable legal retention or evidential requirements.
You may request access, rectification or, where permitted by applicable law, object to processing or request erasure by writing to contact@rouxafrique.com. Processing is governed by the applicable requirements, including Moroccan Law No. 09-08 and the CNDP requirements.
No sensitive data or attachment is requested on the site. When a document is required, an appropriate channel is defined separately.